“We Had Become Dissatisfied With Our Current MIMIX Hosting Provider And Wanted To Find Another Hosting Company We Could Rely On. We Checked Several Options. It Was Apparent Cloud400 Understood Hosting MIMIX And IBM i Applications. The Pricing Was Very Good."
“The Transfer To Cloud400 MIMIX Hosting Was Excellent. I Honestly Have Not Seen A Conversion Go So Smooth."
Background
Care West Insurance Company in Rocklin, California provides workers’ compensation insurance to employers throughout California.
Care West supports its operation with an IBM POWER7 8202-E4C and StoneRiver Workers’ Compensation systems. Care West also relies on MIMIX for High Availability replication.
Dissatisfaction Starts Hosting Provider Search
Barry Cole, Care West’s IT Manager, reached out to Source Data Products for Cloud400 MIMIX Hosting. “We had become dissatisfied with our current MIMIX hosting provider and wanted to find another hosting company we could rely on.
“We checked several options,” Barry continues. “Our Vision representative also suggested Cloud400.”
Cloud400 Understands MIMIX And IBM i
“During the initial discussions with Cloud400, it was apparent they understood hosting MIMIX and IBM i applications. They asked the right questions. They were conversant with the IBM i technology. And, they had plenty of references.”
Assessment Form, Conference Call, Firm Pricing
“Cloud400 sent me an assessment form to fill out,” Barry explains. “Shortly after I sent the form back, Cloud400 arranged for a conference call to review my responses. I got firm Cloud400 Hosting pricing within a day. It was that fast.”
Good Pricing And Excellent References Equal Green Light
“The Cloud400 pricing was very good. Their references were excellent. We gave Cloud400 a green light to proceed.”
Transfer to Cloud400 MIMIX Very Smooth
“With help from Cloud400 and their MIMIX expert, we determined the easiest and fastest way to move from our current hosting provider to Cloud400 was to stop replication, do a complete system save from the target hosted LPAR and ship that backup tape to Cloud400.
“The transfer to Cloud400 MIMIX hosting was excellent I honestly have not seen a conversion go so smooth. Usually, there is a lot of back-and-forth and issues involved.
“Getting the tape from the other vendor was wrenching. But as soon as Cloud400 got the tape, it was one of the smoothest migrations I have ever had. It was impressive.”
Cloud400 Staff Amazing
“Cloud400’s Darren Anderson had set up our LPAR in advance so the MIMIX backup tape could be easily restored to our Cloud400 LPAR. Alan Hammer had the VPN all setup. Cloud400 MIMIX expert Michael Loewen – wow, he really knows his stuff — he had everything connected and replication going in a matter of a few hours. We were backed up with MIMIX replication in no time. It was painless.”
Even CEO Pleased
“Even our CEO is pleased.”
Barry Cole Recommends Cloud400 For MIMX
“I would definitely recommend Cloud400 for MIMIX High Availability Hosting. The Cloud400 team are smart, accessible and really know the IBM i. I belong to several user group meetings. I will be telling my colleagues if they want to work with IBM i experts call Cloud400. It is a very easy transition to Cloud400. They get the job done fast and seamless.”
And The Newsletter? Love It!
“By the way, I cannot believe Source Data Products still does a hard copy monthly newsletter. It is hard to find good information about IBM i. The SDP monthly newsletter solidifies how vested they are with IBM i. It is well written with good thought. I read it every month. I also like the LinkedIn posts as well. Definitely interesting.”