“After Visiting The Cloud400 Data Center In Minnesota, We Were Very Impressed With The Security And Safety Features. The Staff, Equipment And Data Center Were Very Impressive.”
Background
Since 1950, Gibraltar Management Company, Inc., headquartered in Tarrytown, NY, has been one of the country’s leading corporate, commercial and residential real estate development and management firms.
Gibraltar has holdings in 19 states containing over 137 retail properties in excess of seven million square feet; 500,000 square feet of office space; hundreds of acres of developable land and over 50 buildings in New York City with 40 stores and 800 apartments.
Gibraltar’s IBM 9407-515 with custom software supports 6 users.
Software/Hosting Provider Winds Down. Time To Find New Hosting Provider
In early February 2023, Cindy Bohlander, Gibraltar’s Secretary/Treasurer, was faced with a predicament – after 30 years, CTI Property Management Software, Gibraltar’s IBM i application software and hosting provider, informed them that they would no longer be able to support Gibraltar.
As Cindy explains, “Our current data host was closing down, and we needed someone who could host old AS400 software. This was so we could access all of our old property records required for compliance. We had to find a hosting alternative of our critical business data.”
Software Provider’s Client Recommends Cloud400
“Within days of our provider’s notification that they were closing down, another client of our software provider referred us to Cloud400. We had a conference call with Cloud400, our software provider and me. We felt that Cloud400 was the best solution for us. We were confident that the data center had all the appropriate equipment and the expertise to go along with it.”
Visit To Cloud400 Data Center – Very Impressive
“Two weeks later we flew out to see Cloud400 for ourselves.
“After visiting the Cloud400 data center in Minnesota we were very impressed with the security and safety features. The staff, equipment and data center were very impressive.”
Cloud400 Easy To Work With, Accessible, Knowledgeable, Goes Above And Beyond
“I was able to take a hands off approach because the Cloud400 staff was easy to work with, accessible, knowledgeable, and willing to go above and beyond to make what we needed to have done happen.”
Resolving Email Issue On The Wish List
“We had been live since mid-April 2023. We were 98% completed with access to our data. The issue transferring emails was not stopping us from what we needed to do, but it was the last piece needed before the project would be complete.
“It wasn’t even something we requested, but something on our wish list to resolve in order to have things run smoother.
“It took a while for Cloud400‘s Erik and Jill from the Gibraltar team to create a work around for emailing pdf documents.”
Happy With The Decision
“I am not a computer person, so I hope we’ll never have to do this again. We’re happy with our decision, and there isn’t anything we’d do differently. We’re happy with everyone we dealt with along the way.”
Cindy Bohlander Recommends Source Data Products
“I would recommend Cloud400 because of the people that we dealt with. They were knowledgeable and helpful, and the shop was small enough that we found everyone we dealt with very accessible, which was important to us.”