“Source Data Products Made The Transition From The 9406-520 To The New 8203-E4A Seamless”
“What I really liked is after we ordered the IBM Power I server, it shipped to SDP’s Data Center where their techs preloaded my system. So when my server came on site, we had everything set up in about 4 hours on a Sunday. This is a really big deal!”
Hi-Temp Insulation, Inc. manufactures aerospace insulation used in airplanes, jets, rockets and space capsules. Based in Camarillo, CA, this manufacturer employs 500 people and supports 150 users on an IBM iSeries running MAPICS and RJS Document Imaging software.
Kathleen Creamer is the MIS Manager of Hi-Temp Insulation, Inc.
Thorough Planning Results In Seamless 4-Hour Upgrade
Kathleen goes on to say “What I really liked is after we ordered the server, it shipped to SDP’s Data Center where their techs preloaded my system. So when my server came on site, we had everything set up in about 4 hours on a Sunday. This is a really big deal.
“In the past I hired IBM to do our upgrade. IBM would come onsite for the whole weekend. They would back everything up, do the install, restore it all, and test everything. Of course, there are always bumps along the upgrade road. It was a huge and time-consuming undertaking. And, everything at IBM rates.”
Source Data Products Made The Transition From The 9406-520 To The New 8203-E4A Seamless
“Since the days when I worked with IBM we are now a 6-day production shop. Keeping human resources, inventory, WIP (work-in-process) and costing records current every day is really important to this company. We have very little downtime available.
Kathleen raved, “With Source Data, the transition from the old 9406-520 to the new 8203-E4A was seamless. We had a successful migration to the new system on a Sunday afternoon. The whole process only took a couple of hours. On Monday, the users were thrilled with the performance improvement. In a following manager’s meeting, I received congratulations on a job well done and a round of applause. That’s great, too.”
SDP’s IBM Knowledge Saves Time and Money
“SPD is the most knowledgeable IBM Business Partner we have worked with. Not only did they know the hardware and IBM policies, they understood the characteristics of our software and our applications to guide us to make the best choice.
“With big companies, I feel like I get kicked around from department to department like a soccer ball. Working with a big company can be very frustrating trying to find anyone who really knows how to fix things. Working with SDP, they know their way around and have an inside track to get things resolved.”
“I recommend Source Data because they are very helpful – even after hours. Source Data Products has been in business for so many years. They have a large network of knowledgeable people and provide a wide range of services. I often call SDP to get ideas and opinions about options we are considering. Source Data Products is there for us.”